Privacy Policy

This Privacy Policy describes how Champ AI Systems, Inc. ("Champ", "Company," "we," "us" or "our") processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website and social media pages) as well as our marketing activities, live events, and other activities described in this Privacy Policy (collectively, the "Service")).

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

When you use our website, we automatically collect and store information about your device and your activities. This information could include: technical information about your device such as type of device, web browser or operating system; your preferences and settings such as time zone and language; and how long you used the website and which services and features you used.

How do we collect your data?

The data we collect will come directly from you or via connected third-party services, such as your ticketing systems like Zendesk or Intercom. The direct data collection occurs when you: Register online or use any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser's cookies. Directly contact Champ via one of the external facing channels (e.g. support alias). Provide your information via the Champ web application. The data collection via connected third-party services occurs when you agree to connect these services to Champ.

How will we use your data?

Champ AI, Inc. will only use your personal data where we have a lawful basis to do so. The lawful purposes that we rely on under this Privacy Policy are: consent (where you choose to provide it e.g. when you choose to use an Integration App to share your data between Champ AI, Inc and a third party); performance of our contract with you or your employer; compliance with legal requirements; and legitimate interests. When we refer to legitimate interests, we mean our legitimate business interests in the normal running of our business which do not materially impact your rights, freedom, or interests.

Marketing

Champ AI, Inc would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Champ AI, Inc from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email privacy@champ.cx.

What are your data protection rights?

Champ AI, Inc would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access - You have the right to request Champ AI, Inc for copies of your personal data. We may charge you a small fee for this service. The right to rectification - You have the right to request that Champ AI, Inc correct any information you believe is inaccurate. You also have the right to request Champ AI, Inc to complete information you believe is incomplete. The right to erasure - You have the right to request that Champ AI, Inc erase your personal data, under certain conditions. The right to restrict processing - You have the right to request that Champ AI, Inc restrict the processing of your personal data, under certain conditions. The right to object to processing - You have the right to object to Champ AI, Inc's processing of your personal data, under certain conditions. The right to data portability - You have the right to request that Champ AI, Inc transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@champ.cx

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Champ AI, Inc uses cookies in a range of ways to improve your experience on our website, including: Keeping you signed in Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses: Functionality - Champ AI, Inc. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising - Champ AI, Inc. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Champ may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Champ AI, Inc website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Champ AI, Inc keeps its privacy policy under regular review and places any updates on our web page www.champ.cx. This privacy policy was last updated on 11/26/2024.

How to contact us

If you have any questions about Champ AI, Inc's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: privacy@champ.cx.

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